DIGITAL & COMMERCE

E-commerce Operations & Shopify

Selling online involves more than displaying products. Your store needs a clear shopping experience, accurate product information and reliable processes behind every order. ClockArt helps businesses launch, improve and manage their e-commerce operations, from Shopify setup and product presentation to pricing, store processes and ongoing support.

WHY IT MATTERS

Connect the shopping experience with the operation behind it.

An online store needs clear product information, a usable buying journey and reliable processes after checkout. We review those connections before recommending changes. The scope may focus on launching the storefront, improving how products are presented or organizing ongoing store tasks, with ownership and dependencies made clear for your team.

SCOPE

What we bring to your project.

01

Store setup & management

Plan, build or manage the online store and its core commercial structure.

02

Pricing & product pages

Structure product presentation, pricing and merchandising around the agreed offer.

03

Sales funnels

Map the customer journey from traffic and product discovery through conversion and follow-up.

04

Inventory & fulfillment coordination

Support the agreed operational layer around stock and fulfillment.

05

Customer support operations

Provide support services where included in the engagement, with coverage and response commitments defined in the proposal.

06

Marketing & scaling

Connect the store to content, paid media, marketing strategy and growth decisions.

PROCESS

A clear route from brief to delivery.

01

Review the store model

We clarify the catalog, audience and current order process. Platform requirements and responsibilities for stock, delivery and support are identified.

02

Define the buying journey

We plan the product information, collections and key customer actions. The scope connects storefront changes with the operational steps they depend on.

03

Build and coordinate

We carry out the agreed store work and coordinate the required inputs. Product details, policies and operational settings are reviewed with your team.

04

Check and improve

We check the agreed shopping and order flows before handover or ongoing management. Available performance information helps prioritize subsequent improvements.

GOOD FIT

Launching a store or improving the one you run?

For businesses bringing products online and existing stores that need help with presentation, daily operations or the purchase journey. Bring your catalog, target markets, current platform and a description of how orders are handled. We define the work around your operating model.

PRICING

Scope first. Quote second.

Shopify store setup starts at $700 and includes store pages, product setup, payment and shipping configuration, and training. Ongoing support is $150/week: urgent issues receive 24/7 support; non-urgent requests are handled during reasonable working hours.

Reference prices are in USD and are not binding quotations. Final pricing, inclusions, external costs and timing are confirmed after the discovery meeting.

FAQ

Before we begin.

How is this different from a website project?

A website project focuses on the build and user experience. E-commerce support can also cover ongoing store responsibilities, product information and order-related coordination, as defined in the proposal.

Do you hold stock or fulfill orders?

Do not assume physical inventory or fulfillment is included. We agree which tasks are handled by your team, suppliers or delivery partners and where ClockArt provides coordination.

Can you work on an existing store?

Yes. We can review selected parts of the store and scope improvements without rebuilding everything. Access and platform limitations are considered before work begins.

Does the fee include advertising or platform costs?

The proposal specifies included services. Advertising spend, platform subscriptions, paid apps and third-party charges are confirmed separately unless expressly included.

What is included in the setup price?

Setup starts at $700 and includes store pages, product setup, payment and shipping configuration, and training. The page and product quantities, configuration requirements and training scope are agreed in the proposal before work begins.

What does 24/7 support mean?

The $150/week support service provides 24/7 support for urgent issues. Non-urgent requests are handled during reasonable working hours. The proposal confirms the support scope, contact channel, urgency criteria and response expectations.

NEXT STEP

Let's make your online store work better.

Tell us what you sell, where you operate and what your store needs. We'll help identify the right setup or operational support.

ClockArt AI Sales & project consultant · EN / FR / AR
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